Referral Procedure

One to One Intervention

Ongoing one to one appointment sessions will be offered to clients at a specified satellite base.  Home visits will only be carried out in exceptional circumstances.

In order to ensure holistic client care, it is essential to liaise with fellow professionals working with the client on a regular basis.  However, written client consent must be obtained for this to happen.  Should a client refuse this consent, their rights will be honoured and they should never be pressured into giving such.  It should, however, be pointed out that they may not receive the most holistic care in this situation.

The above does not apply if there are Child Protection issues. 
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Groupwork

A variety of Groupwork sessions will be offered in accordance with client needs and area demands.  Groupwork will be developed alongside a variety of partnership agencies and where possible, Groupwork will be offered in the client's locality for ease of accessibility.  In areas where community groups already exist, these will be utilised.  Only active clients within F.I.R.S.T. are able to access Groupwork programmes.
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Volunteer Support

Where deemed appropriate, clients will also be matched with a volunteer for additional support through their rehabilitation process.

Roles of Volunteers within F.I.R.S.T. are wide and varied and include roles such as the transporting of clients to and from appointments, taking clients for a coffee / stroll in the park, etc. as well as their much valued skills and, for some, hands on experience.